Case Studies

Read how founders and leadership teams in scaling UK service businesses have strengthened financial visibility, improved margin performance, and made stronger strategic decisions through ACC’s Fractional CFO leadership.

Case Studies

Supporting Ambitious UK Service Businesses

These case studies illustrate how ACC Finance supports scaling UK service businesses through experienced Fractional CFO leadership and an integrated finance function. Each example shows how stronger financial reporting, improved cash flow control, and clearer performance visibility help leadership teams make better strategic decisions as they scale.

From Fragmented Finance to a Group CFO Structure

Context / Situation

A fast-growing creative agency group operating across multiple entities lacked consistent financial reporting, group-level visibility, and structured financial leadership. ACC Finance introduced a CFO framework that aligned reporting, strengthened financial oversight, and enabled leadership to manage performance across the entire group..

1. Multi-Brand Group
Dec 2025

“Rapid growth had created complexity across the business without the financial structure to support it. By implementing consolidated reporting, profitability insight, and disciplined cash management, the leadership team gained the visibility and control needed to manage performance and scale the business.”

ACC Finance

Challenges:

As the business expanded across multiple brands, financial processes and reporting had not kept pace with the complexity of the group structure.

No consolidated group management accounts or financial reporting
Limited visibility of client profitability across multiple active engagements
No utilisation tracking across teams working across multiple brands
Weak credit control processes and rising aged debt
No structured cash flow forecasting or clear view of group liquidity
No formal budgeting or financial planning process

What has been enabled:

Outcomes

Within the first year of implementing the new financial structure, the business gained clear visibility of group performance, cash, and profitability. By year-end, in one high-performing division, We drove EBITDA from 9% to 24% by year-end in one high performing division.
Leadership moved from fragmented reporting to structured financial management with defined accountability across the group.
The result was stronger financial control and more informed strategic decision-making.

Learnings:

Founder-led service businesses often scale faster than their financial infrastructure. Without consolidated management accounts and clear financial visibility, leadership teams make critical decisions with incomplete information.

Implementing a structured CFO framework that combines management reporting, profitability insight, and forward financial planning gives founders the control and clarity needed for stronger strategic decision-making.

“ACC Finance has brought clarity and structure to the financial management of our group. We now have visibility of performance across all brands and clients, allowing us to make far more confident strategic decisions as we scale.”

Client Quote

Preparing a High-Growth Life Sciences Agency for Sale

Context / Situation

A high-growth life sciences agency was preparing for a potential sale. While revenue performance was strong, financial reporting, forecasting, and supporting documentation required strengthening to withstand buyer due diligence and present a clear, credible financial position throughout the transaction process.

Sale Perparation
Dec 25

“Preparing a business for sale requires more than strong revenue. Buyers want financial clarity, credible forecasts, and confidence in the numbers. Our role was to ensure the business presented a robust financial position throughout the process.”

ACC Finance

Challenges:

Preparing the business for sale required resolving several financial reporting and control issues and finance team resourcing, before a formal due diligence process could commence.

Disorganised balance sheet following merger of two agencies
Unreliable revenue recognition across multi-month client project
Limited clarity on historical revenue and profitability trends
Financial reporting not aligned with due diligence requirements
Under-resourced finance function preparing for potential sale
Limited confidence in the financial narrative supporting exit

What has been enabled:

Outcomes

By late 2025 the agency reported £3.5m net income and £1.3m EBITDA for the first eleven months, with Q4 trading accelerating. Revenue reclassification confirmed 63% like-for-like growth, creating a credible financial performance narrative that could withstand buyer due diligence and external audit review.

Learnings:

For founder-led agencies preparing for sale, strong performance is not enough. Buyers require financial data that is accurate, consistent, and able to withstand detailed due diligence. Disciplined reporting transforms growth into a credible and defensible exit narrative.

“Our ACC Finance, Fractional CFO, has been instrumental in strengthening our financial reporting. Management accounts are now far more structured, and the revenue recognition changes have given us much greater confidence in the numbers.”

Client Quote

Rebuilding the Finance Function for a Global Creative Agency Group

Context / Situation

A global creative agency group across the UK, US and India was running its finance function on legacy systems. Fragmented data, vague project profitability and inconsistent reporting made it difficult for leadership to manage performance across multiple entities and currencies.

Finance Transformation
Feb 2026

“Global agency groups often outgrow legacy finance systems. Our role was to modernise the infrastructure, introduce cloud platforms, and establish the financial controls and visibility needed to manage a multi-entity international business.”

ACC Finance

Challenges:

Legacy finance systems and fragmented processes created operational and reporting challenges across the agency’s global entities.

Outdated server-based finance systems with limited scalability
No project-level cost accounting or clear profitability visibility
Manual accrual processes and inconsistent financial controls
No purchase order system or structured billing processes
£50k unbilled work and inconsistent client records
Intercompany discrepancies and no multi-currency consolidated group reporting

What has been enabled:

Outcomes

The agency transitioned from fragmented legacy systems to a modern cloud-based finance infrastructure. Leadership now has clear visibility of project profitability, stronger financial controls, and consolidated reporting across UK, US and Indian entities, delivering significantly improved financial clarity and operational efficiency.

Learnings:

Many growing agency groups operate on legacy finance systems that cannot support multi-entity international operations. Fractional CFO expertise helps modernise systems, implement structured reporting, and enable leadership to understand profitability and manage complex global businesses effectively.

“ACC Finance played a critical role in modernising our finance systems and rebuilding the structure around financial reporting. The new platforms and processes have given our leadership team far greater visibility across the group’s international operations.”

Client Quote

Unlocking Client Profitability Insights for a Growing Agency

Context / Situation

A growing marketing agency managing 30–40 active clients engaged ACC Finance’s CFO expertise to gain clearer visibility into the profitability of its client portfolio. While revenue was strong, leadership lacked insight into which client relationships were genuinely contributing to margin.

Client Profitability
Feb 2026

“One of the most common issues we see in agencies is assuming the highest-billing clients are the most profitable. Client-level profitability analysis often reveals a very different picture of where margin is created – or lost.”

ACC Finance

Challenges:

Despite strong revenue growth, leadership lacked operational financial insight into individual client profitability.

No visibility into profitability at individual client level
Limited understanding of staff time allocation across projects
Inconsistent utilisation across delivery teams
Over-servicing certain clients without additional revenue
Pricing structures not reflecting the true cost of delivery
Senior staff spending excessive time on lower-value client work

What has been enabled:

Outcomes

The agency gained clear visibility of which clients generated margin and which consumed disproportionate time and resources. Leadership was able to rebalance staffing, re-scope underperforming engagements, adjust pricing, and focus business development on client segments capable of delivering stronger long-term profitability.

Learnings:

Busy agencies often mistake revenue for profitability. Fractional CFO analysis of client-level performance reveals where margin is created or lost, enabling leadership to refine pricing, rebalance resources, and focus growth on the right clients.

“Seeing profitability at client level changed how we manage the business. We can now clearly see which relationships generate margin and where we need to adjust pricing, rescope work, and focus our growth efforts.”

Client Quote

Financial Due Diligence for Innovate UK Loan Applications

Context / Situation

ACC Finance partnered with a leading UK grant specialist to provide independent financial due diligence for companies applying for Innovate UK Innovation Loans. Applicants often had strong technology but required more robust financial forecasts to withstand the credit-level scrutiny applied during funding assessment.

Loan Applications
Feb 2026

“Innovation funding is assessed through a rigorous credit-style lens. Our role is to ensure financial models, assumptions and forecasts are robust, internally consistent, and capable of standing up to the scrutiny applied during Innovate UK loan assessments.”

ACC Finance

Challenges:

The challenge is often not technology or growth potential, but presenting financial forecasts to withstand detailed credit-style scrutiny.

Financial model inconsistency between assumptions and forecasts
Revenue projections not clearly linked to operational drivers
Cash flow forecasts not demonstrating loan repayment capability
Financial narratives not clearly supporting the forecast model
Forecast assumptions likely to raise questions during credit review

What has been enabled:

Outcomes

ACC Finance has reviewed the financial submissions of hundreds of companies applying for Innovate UK Innovation Loans across sectors including biotechnology, SaaS, fintech and advanced hardware. This work has helped founders strengthen financial models, improve forecast credibility, and present more robust funding applications.

Learnings:

Innovation-led businesses often focus on technology strength but underestimate the importance of robust financial forecasting. CFO financial due diligence helps ensure forecasts are commercially credible, internally consistent, and aligned with how funding bodies assess risk and repayment capability.

“ACC’s financial review process has been extremely valuable in strengthening funding submissions. Their ability to analyse forecasts through a credit-style lens helps founders present more robust financial models before applications reach the Innovate UK assessment stage.”

Client Quote

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